Last updated: 11 April 2026
This Privacy Policy explains how mouna.life Läderach Visionary Consulting (“we”, “us”, or “our”), located at Bernstrasse 15, 3113 Rubigen, Schweiz, collects, uses, and protects your personal information when you visit or make a purchase from mounalife.com.
1. Information We Collect
We collect information you provide directly to us, including:
- Name and contact information (email address, postal address)
- Billing and payment information (processed securely by our payment provider)
- Account credentials (username and password)
- Communications you send to us
- Information about your purchases and use of our services
We also collect certain information automatically when you visit our website, including your IP address, browser type, referring URLs, and pages visited.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfil your orders and payments
- Create and manage your account
- Provide customer support and respond to your enquiries
- Send transactional emails (order confirmations, receipts)
- Send marketing communications (where you have consented)
- Improve our website and services
- Comply with our legal obligations
3. Legal Basis for Processing (GDPR)
As we operate under Swiss law and serve customers in Switzerland and the European Economic Area, we process your personal data on the following legal bases:
- Contract performance: to fulfil orders and provide services you have requested
- Legitimate interests: to improve our services and communicate with you
- Consent: for marketing communications
- Legal obligation: to comply with applicable law
4. Sharing Your Information
We do not sell your personal information. We may share your information with:
- Payment processors (e.g. Stripe) to process your payments securely
- Email service providers to deliver transactional and marketing emails
- Analytics providers to help us understand how our website is used
- Legal authorities where required by law
5. Cookies
We use cookies and similar tracking technologies to enhance your browsing experience, analyse site traffic, and personalise content. You may control cookie settings through your browser. Continued use of our site without disabling cookies constitutes your consent to their use.
6. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Account data is retained for the duration of your account. Purchase records are retained for a minimum of 10 years in accordance with Swiss accounting law.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Right of access to your personal data
- Right to rectification of inaccurate data
- Right to erasure (“right to be forgotten”)
- Right to restriction of processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent at any time
To exercise any of these rights, please contact us at welcome@mounalife.com.
8. International Transfers
Your data may be transferred to and processed in countries outside Switzerland. Where such transfers occur, we ensure appropriate safeguards are in place in accordance with applicable data protection law.
9. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or destruction. However, no method of transmission over the internet is completely secure.
10. Children’s Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by the “Last updated” date at the top of this page. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
mouna.life Läderach Visionary Consulting
Bernstrasse 15, 3113 Rubigen, Schweiz
Email: welcome@mounalife.com
